Distribution & Retail / Wholesale

Do you spend countless hours (and dollars) receiving, validating and entering purchase orders, unravelling order problems and invoicing, all while keeping customers both informed and satisfied?

It is a considerable challenge. Orders flow in, via phone, e-mail, fax, EDI, etc. from multiple buyers. Then the order must be validated to ensure the buyer is credit-worthy, the product is in stock or available/not already allocated, and the Purchase Order must be checked for correct item numbers, price, terms, etc. before being entered into a sales order application.

When there are problems with any of this information, or when availability etc. changes, orders must be modified manually, while customers and internal sales staff must be informed on order status.

A 21st Century Systems solution can bring your system under control, saving you time, money and customer good will. Following a detailed needs assessment; we will create a fully customized solution that will give you the most value for your investment.

What could your business look like after implementing one of our software solutions? You will need to input customer, vendor and order data only once, making it possible to share this information across your function departments. You would be able to automate inventory and warehouse procedures as well as billing and accounting. The system also allows you to create reports and analyze trends quickly and easily, allowing your managers to respond quickly to shifts in the market.

As your trusted business partner, 21st Century Systems will:

• Design and implement your new software system
• Import your old data from various sources into the new system
• Integrate and test the new system with existing corporate software
• Train your employees on how to use the new system
• Complete enterprise-specific customizations