21st Century Systems

End-to-End Solutions from Business Professionals

SageCRM

SageCRM

A good customer relationship management (CRM) solution will give you quick, easy access to centralized customer and prospect information. The best CRM solution for you is the one that adds integration with Sage Accpac accounts receivable data to its list of award-winning features: Sage Accpac CRM.

With SageCRM, you can better manage your business by integrating field sales, internal sales, customer care, and marketing information. You can explore the following pages for more information about Sage Accpac CRM.

Learn what's new with SageCRM 6.2 pdf

Sales Automation

Take complete control of your sales pipeline by empowering sales teams to effectively manage, forecast and report on all phases of the sales cycle.

 

Marketing Automation

Track the ROI of your marketing programs by automating, tracking and analyzing every marketing campaign, from one-time e-mail communications to multi-faceted marketing programs.

 

Customer Care

Make the most of every customer interaction by ensuring customer satisfaction and even allowing your customers to help themselves.

SageCRM DashboardsAdobe

  • View customer and personal data the way you want to, when you want to
  • Access information easily
  • Analyze data speedily

SageCRM Training & Coaching Adobe

  • Equip users with the fundamental skills required for navigating and working with SageCRM
  • Improve user adoption by fostering confidence and ensuring users are never lost in the systems
  • Eliminate confusion with coaching Captions that appear on screen

Access and Synchronization Options

Microsoft Outlook Integration - Why ever leave Outlook? SageCRM runs within the framework of your Microsoft Outlook and has complete, two-way synchronization with Outlook contacts, calendar (appointments) and tasks, in addition to enhanced e-mail integration. Learn more

Wireless PDA Access - The benefits of real-time access to your CRM solution are numerous and can have a positive impact on your business performance and profits.

Offline Synchronization - A comprehensive CRM solution enables organizations to guarantee their sales and customer care professionals have access to critical data - regardless of whether or not they have an internet connection.

Advanced Features

SageCRM has sophisticated Automated Process Workflow and Customization capabilities as well as Computer Telephony Integration, Web Self Service and more.


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